Hello,
We wanted to update you regarding your order. It was shipped the next business day, on Monday, May 19. However, when we checked the tracking status, it still shows as “confirmed.”

Interestingly, all other orders shipped the same day have already been delivered. This suggests that your package may still be in transit but hasn't been properly scanned by USPS—or it may have unfortunately been lost in transit.

At this point, we're happy to either send you a replacement or issue a full refund. Please let us know which option you'd prefer by chat or email.

We sincerely apologize for the inconvenience and appreciate your patience.
Thank you for shopping with us!